About
Brand Experiences
Made Meaningful
We believe the most impactful experiences aren’t just seen, they’re felt.
About us
We bring those stories to life through
experiences that put people at the heart of the action.
At Untold, we create meaningful moments that spark genuine human connection, turning audiences into active participants rather than passive observers.
Because the most powerful brand experiences aren't just seen, they're felt, shared and remembered.
By combining strategic thinking with creative storytelling, we design
experiences that inspire conversation, build lasting relationships and create impact long after the moment has passed.
We believe the best stories aren't simply told. They're lived. And the best ones are still untold.
Our full-service offering
Three specialisms. One connected approach.
Whether we’re creating a permanent brand home, launching a new product or building a community around a brand, we bring the strategic thinking, creative firepower and activation expertise to make it happen.
From first insight to final experience, our teams work together to create work that’s meaningful for people and effective for brands.
Strategy
Finding the opportunity. Building the plan.
We combine commercial thinking, consumer understanding and experience expertise to uncover where brands can make the biggest impact.
- Commercial modelling
- Consumer & cultural insights
- Audience strategy
- Experiential strategy
- Brand & experience strategy
- Customer journey mapping
- Measurement & evaluation
- Campaign planning
Creative
Turning strategy into something people can experience.
We bring ideas to life across physical, digital and spatial worlds – creating experiences that look, feel and behave like the brands behind them.
- Creative concept development
- Experience design
- Architectural design
- Retail & spatial design
- Brand environments
- Digital UX & interactive design
- Content & storytelling
- Art direction
Live Delivery
Making ideas happen in the real world.
From one-off moments to long-term destinations, we combine production expertise with meticulous delivery to turn ambitious ideas into experiences people remember.
- Pop-ups & temporary spaces
- Flagship retail & brand homes
- Product launches
- Experiential campaigns
- PR & influencer events
- Roadshows & touring
- Brand activations
- Events & live experiences
- Production & project management